Help
Shipping & Returns
We've tried to keep this simple and in plain English. If anything isn't clear, email us at info@riverbirchbooks.com.
Shipping
Where we ship
We ship to addresses in the continental U.S. and Washington, D.C.
We don't ship to: - Alaska or Hawaii - Puerto Rico or other U.S. territories - APO, FPO or DPO military addresses - Addresses outside the United States
What shipping costs
Shipping is free on every order to the continental U.S. and D.C. There's no minimum order.
When your order ships
Orders ship from Virginia Beach, Virginia.
Tracking
When your order ships, we'll email you a tracking number so you can follow it to your door.
Sending a gift
You can ship to anyone in the continental U.S. or D.C. Just enter their address as the shipping address at checkout.
Holiday orders
Carriers get busy in December. For holiday gifts, we suggest ordering by early December. For reference, USPS recommends sending Ground Advantage packages by December 17, 2026 for expected delivery before December 25 within the contiguous U.S. (USPS holiday dates). We can't promise delivery dates.
Returns
Our return window
You can return your order within 90 days of delivery.
What it costs
- No restocking fee.
- You pay return shipping. Books are heavy, so we suggest a trackable, economical service.
What you get back
Once your return arrives, we'll refund the price of the books and the sales tax you paid to your original payment method. Shipping was free, so there's no shipping charge to refund.
How to start a return
- Email info@riverbirchbooks.com with your order number.
- We'll reply with the return address and instructions.
- Pack the books securely, ideally in the original box, and ship them with tracking.
About the books
Our decorative books are real, used hardcover books sorted by spine color. Titles vary from lot to lot, and front and back covers may differ from the spine color. Lots are sold by shelf width, so book counts are approximate.
Condition: Good used condition: clean and intact, with light shelf wear possible.
Sales tax
Sales tax is calculated at checkout based on your shipping address, where applicable, and it's refunded on returns.
Questions?
Email info@riverbirchbooks.com. See also our FAQ.
Why shop with us
- Free shippingContinental U.S. & D.C., included in every price.
- 90-day returnsNo restocking fee. Buyer pays return shipping.
- Real hardcoversSorted by spine color. Good used condition.
- TrackingEmailed on every order. Secure Stripe checkout.